Perth Flooring Solutions respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Perth Flooring Solutions may collect, use, store and disclose personal information when you visit our website, contact us, request a quote or engage us to provide flooring services.
1. Who We Are
Perth Flooring Solutions is a flooring business based in North Beach, Western Australia, providing timber floor sanding, restoration, staining, refinishing, installation and related flooring services across the Perth metropolitan area and selected regional locations.
You can contact us via:
Perth Flooring Solutions
5 Jabiru Ct
North Beach WA 6020
Australia
Phone: 0410 551 888
Website: https://www.perthflooringsolutions.com.au/
Contact form: https://www.perthflooringsolutions.com.au/contact/
2. Personal Information We May Collect
Depending on how you interact with us, we may collect personal information such as:
- your name
- phone number
- email address
- property address or suburb
- details about your flooring project
- information you provide through our website forms
- information contained in emails, phone calls or other communications with us
- information required to prepare quotations, schedule work or provide services
We may also collect technical information when you use our website, including IP address, browser type, device information, pages visited and information collected through cookies, analytics or advertising technologies.
3. How We Collect Personal Information
We may collect personal information when you:
- submit a contact or quote request through our website
- contact us by phone or email
- request information about our flooring services
- accept a quotation or engage us to perform work
- communicate with us during or after a flooring project
- interact with our website or online advertising
Where reasonably practical, we collect personal information directly from you.
4. How We Use Personal Information
We may use personal information to:
- respond to enquiries
- prepare and provide quotations
- assess flooring requirements
- schedule and perform flooring services
- communicate with customers about current or proposed work
- issue invoices and maintain business records
- provide customer support
- improve our website, services and customer experience
- measure website performance and advertising effectiveness
- comply with legal, regulatory, insurance, taxation or accounting obligations
5. Website Analytics, Cookies and Advertising
Our website may use cookies and third-party analytics or advertising technologies to understand website usage and measure marketing performance.
These technologies may collect information such as:
- pages viewed
- time spent on the website
- general device and browser information
- referring websites or advertising campaigns
- interactions such as clicks or enquiries
Our website may use services provided by Google, including Google Analytics, Google Ads and Google Tag Manager.
You can generally control or disable cookies through your browser settings. Disabling some cookies may affect certain website functions.
6. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to operate our business or provide our services.
This may include disclosure to:
- contractors or service providers assisting with our business operations
- website, hosting, email or IT service providers
- accounting, legal or professional advisers
- payment or financial service providers where relevant
- government authorities where required by law
We do not sell personal information to third parties.
7. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically or in other business records.
No internet transmission or electronic storage system can be guaranteed to be completely secure, and users should take reasonable care when sending sensitive information electronically.
8. Access and Correction
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before providing access or making changes.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
Perth Flooring Solutions is not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policies of those websites before providing personal information.
10. Privacy Complaints
If you have a question or concern about how we handle personal information, please contact us first so we can investigate and respond.
Perth Flooring Solutions
5 Jabiru Ct, North Beach WA 6020
Phone: 0410 551 888
Contact: Contact Perth Flooring Solutions
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology or legal obligations.
The current version will be published on this website.
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